Scrum Master

Title: Senior Scrum Master (Banking & Financial Services)

Location: Pune / Hyderabad / Mohali

Job Summary:

We are seeking a Senior Scrum Master with at least 7 years of experience to lead high-performing agile teams in the development of mission-critical, enterprise-level financial applications. You will be responsible for fostering an environment of continuous improvement, removing systemic blockers, and ensuring the delivery of robust, compliant, and scalable software solutions.

The ideal candidate understands the complexities of the Banking and Finance domain, including the necessity for rigorous security standards, regulatory compliance, and high-availability architecture.

Responsibilities:

• Facilitate all Scrum ceremonies (Daily Stand-up, Sprint Planning, Retrospectives, and Reviews) for multiple cross-functional teams ensuring they are productive and timeboxed.
• Remove impediments blockers hindering team progress.
• Evangelize Agile values and principles across the department, helping to mature the organizations overall Agile mindset.
• Apply knowledge of financial workflows (e.g., payments, trading, risk management, or retail banking) to help teams navigate technical and business constraints.
• Act as a bridge between technical teams and business stakeholders, ensuring the Product Backlog is healthy and refined.
• Promote a safe collaborative and high performing team environment.
• Facilitates all Scrum ceremonies.
• Serves as a coach to the Product Owner and Development Team in self-organization and cross-functionality.
• Protect team from outside interference and maintain focus on sprint goals.

Qualifications:

• Minimum of 7 years as a dedicated Scrum Master within a software development environment.
• Industry Focus: Proven track record in the Banking or Financial Services sector, with a solid understanding of the regulatory landscape (e.g., GDPR, PCI-DSS, SOX).
• Strong understanding of the software development life cycle (SDLC) for enterprise-level applications, including CI/CD pipelines, cloud infrastructure, and microservices.
• Expert-level proficiency with Jira, Confluence, or similar Enterprise Agile Planning tools.
• Certifications: Professional Scrum Master (PSM II/III) or Certified Scrum Master (CSM/A-CSM). SAFe (Scaled Agile Framework) certification is highly preferred.

Mandatory Skills:

• Stakeholder Management, Benefits Management, Project Planning, Scope & Change Management, Schedule Management.

Preferred Skills:

• Experience with Scaled Agile (SAFe, LeSS, or DaD) in a large corporate environment.
• Background in software engineering or business analysis within fintech.

Soft Skills:

• Exceptional communication and "servant leadership" skills.
• High emotional intelligence and the ability to navigate complex corporate hierarchies.
• A "fail-fast, learn-fast" mentality with a focus on psychological safety within teams.

Company Description: Bits in Glass - India

Bits in Glass is a leading software consulting firm specializing in innovative data solutions and enterprise applications.

• Industry Leader:
• Bits in Glass(BIG) has been in business for more than 20 years. In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.
• Offices across three locations in India: Pune, Hyderabad & Chandigarh.
• Specialized Pega partner since 2017 , delivering Pega solutions with deep industry expertise and experience.
• Proudly ranked among the top 30 Pega partners, Bits In Glass has been one of the very few sponsors of the annual PegaWorld event.
• Elite Appian partner since 2008 , delivering Appian solutions with deep industry expertise and experience.
• Operating in the United States, Canada, United Kingdom, and India.
• Dedicated global Pega CoE to support our customers and internal dev teams.
• Employee Benefits:
• Career Growth: Opportunities for career advancement and professional development.
• Challenging Projects: Work on innovative, cutting-edge projects that make a global impact.
• Global Exposure: Collaborate with international teams and clients to broaden your professional network.
• Flexible Work Arrangements: Support for work-life balance through flexible working conditions.
• Comprehensive Benefits: Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.
• Learning Opportunities- Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.
• Company Culture:
• Collaborative Environment: Emphasizes teamwork, innovation, and knowledge sharing.
• Inclusive Workplace: Values diversity and fosters an inclusive environment where all ideas are respected.
• Continuous Learning: Encourages professional development through ongoing learning opportunities and certifications.
• Core Values:
• Integrity: Commitment to ethical practices and transparency in all business dealings.
• Excellence: Strive for the highest standards in everything we do.
• Client-Centric Approach: Focus on delivering the best solutions tailored to client needs.