SAP SuccessFactor - OnBoarding
TCS
10 - 15 years
Mumbai
Posted: 3/15/2025
Job Description
- 8+ years of SAP SuccessFactors experience in a consulting & delivery role
- 3+ full life cycle SuccessFactors Onboarding 2.0 implementations including Onboarding 1.0 to ONB 2.0 migrations and support.
- Active Certification in SuccessFactors Onboarding 2.0 Modules, with certification in Employee Central (EC) a being required.
- Strong cross functional knowledge of the SuccessFactors system with special focus on Employee Central, Recruiting, Onboarding 2.0, People Analytics for Onboarding reports.
- Good knowledge on troubleshooting Onboarding 2.0 issues including build for custom solutions and propose workarounds for customers to address product challenges.
- Understand and evaluate business requirements
- Follow ITIL Processes in order to execute support activities.
- Work on Incidents/Changes/Service Requests created by the customer within the agreed SLA
- Trouble-shoot issues and offer solutioning and user guidance when needed
- Interact with vendors regarding system upgrades, break fix,
- performance, availability, and system uptimes
- Ensure regular connects with Onsite team for providing daily status updates
- Maintain project documentation (Validation documents/KEDB etc.) and adhere to customer’s quality policy and procedures.
- Presenting the status of work to customer in Weekly and Monthly Status Meetings
- Provide service improvement suggestions
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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