SAP Ariba Consultant

AMS Team lead

Educational Qualification:

• Bachelors degree in Information Technology, Computer Science, or related field

Relevant Functional Experience SFIA Level:

• 10+ years of hands-on experience supporting SAP Ariba Buying and Invoicing, Sourcing and Contract Management modules
• Experience in integrating Ariba with Oracle EBS (AP, PO, and GL modules); SFIA 5

Role Specific Skills:

• SAP Certified Application Associate SAP Ariba Procurement
• SAP Ariba Integration Certification (CIG or API-based)
• Oracle EBS Financials Cloud Certification (optional but valuable)
• ITIL Foundation Certification (for support process alignment)

Technical/ Soft skills

• Experience in using ServiceNow ticketing system
• Strong Experience in Ariba implementation and maintenance
• Required process knowledge of Procurement & Invoice processing
• Good communication skill
• Good analytical skills & competent at logical reasoning

Responsibilities

• Oversee sub function/team activities
• Responsible for client co ordination, issue resolution, escalation management
• Resource shift alignment as per WTW business requirement
• Monitor key performance parameters of the process & ensure adherence to SLAs/KPIs
• Partner with WTW on process improvement/ transformation initiatives
• Lead tri-party governance and ensure timely resolution of issues
• Review small change forms, provide estimated efforts, seek approval from WTW and post approval get small change implemented

Team Handling

• The Team lead to oversees the management of Senior Analyst

Profiles to: