Sales Rep, CSS Learning Adoption & Renewals

Drive maximum adoption and consumption of Oracle University Learning Subscriptions and identify/drive expansion opportunities via high value relationship with the client. Responsible for accounts and delivering customer’s overall success with our Learning Subscriptions, securing renewals, driving adoption/activation/Consumption and delivering highest levels of customer satisfaction.

Detailed Description  

1. Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle’s learning solutions.
2. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer’s learning goals.
3. Ensure customers continues/renews our Learning Subscriptions.
4. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams.  
5. Identify product expansion/up sell opportunities.  
6. Identify Renewal risk, and work with extended internal teams to create and execute on “get well” plans.