Sales Operations Manager

Who we are.

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

About the Role

Network Solutions helps small businesses build and grow their online presence. As part of Newfold Digital, we power millions of customers through domains, hosting, websites, and online marketing solutions.

We are looking for a Sales Operations & Analytics Manager to turn customer, sales, and campaign data into insights that drive smarter sales execution and revenue growth across all sales motions. This is a hands-on analytics role that blends data, systems, and AI driven sales workflows to improve how sales teams operate.

This role directly influences how Network Solutions understands its customers, prioritizes sales effort, and unlocks growth across all sales teams. You wont just report on performance youll help shape strategy, execution, and results using data and AI enabled sales workflows.

What youll do & how youll make your mark.

Analyze customer and sales data to identify upsell, cross-sell, expansion, and retention opportunities

Evaluate performance of sales campaigns and motions across inbound, outbound, renewal, and expansion teams

Identify high-potential customer segments and targeting strategies for future sales initiatives

Build and maintain Tableau dashboards using data sourced from Oracle databases

Translate business questions into clear, actionable insights for sales leaders

Monitor sales performance trends and highlight risks and opportunities

Support AI-driven sales workflows by helping design, evaluate, and refine prompt based logic used in analytics, automation, and AI-assisted sales motions

Maintain light system and reporting processes, including data refreshes and automation

Who you are & what youll need to succeed.

7+ years of experience in Sales Operations, Revenue Operations, or Analytics focused roles

Strong hands-on experience with:

o Tableau (dashboard ownership and development)

o Oracle databases and relational data platforms

Strategic fluency with relational data platforms, including hands-on experience with Oracle or similar systems and the ability to oversee SQL-based analysis, data structures, and data governance

Strong understanding of Oracle Cloud Infrastructure (OCI) and modern cloud data ecosystems

Proven ability to analyze large customer datasets and translate insights into sales and campaign action

Hands-on experience writing, testing, and refining AI prompts to support analytics, automation, and AI-driven sales workflows (e.g., AI SDRs, automated outreach, or decision-support systems)

Strong stakeholder management, communication, and prioritization skills

Experience working with CRM platforms and sales performance reporting

Nice to Have

Experience with Pega CRM or similar enterprise CRM platforms

Awareness of AI/ML/LLM trends and their business applications, with practical experience influencing how AI systems behave through prompt design, iteration, and performance feedback loops in sales or operations contexts

Experience analyzing sales or marketing campaigns across multiple sales motions

Exposure to automation tools (e.g., Power Automate or workflow automation)

Background in revenue analytics or FP&A-adjacent roles

Why youll love us.

Weve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment.

Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.

We celebrate one anothers differences. Were proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.

We care about you. At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more!

Where can we take you? Were fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!