Sales Operations Head

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel

• Unite your passion for audio innovation with high-tech product development.

• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role

The person will be responsible for managing Sales Operations for the offline business of the Consumer Lifestyle Division. This role includes executing the organization’s overall strategic plans, driving business development initiatives, ensuring optimal ROI on inputs, leading monthly sales planning with National Distributors, and overseeing the implementation of the DMS.

What You Will Do

• Lead annual strategic planning initiatives.

• Manage demand planning and inventory forecasting to ensure optimal stock availability.

• Drive continuous improvement in sales analysis, forecast accuracy, and forecasting processes to positively impact inventory levels, sales performance, and margins.

• Own annual sales budget planning, reporting, and auditing, with budgets broken down monthly and performance monitored on a weekly basis.

• Plan and execute trade schemes on a monthly and quarterly basis.

• Drive business growth with each National Distributor while ensuring a healthy ROI.

• Ensure compliance with organizational policies, standards, and applicable regulatory requirements.

• Develop, implement, and periodically review operational policies and procedures.

What You Need to Be Successful

• 15–20+ years of progressive experience in sales operations, sales, and/or business development roles across multiple markets.

• Proficient in computer applications including Excel, Access, Word, PowerPoint, internet-based tools, and reporting systems.

• Excellent verbal and written communication skills.

• Strong administrative capabilities with effective customer liaison skills.

• Strategically and operationally strong, with the ability to simplify complex information into clear strategies and execute and communicate them effectively.

• Strong consumer products orientation, with a deep understanding of consumer needs to develop winning retail sales strategies.

• Strong collaboration skills, with the ability to work cross-functionally across all functions within Harman and with a broad range of industry and consumer stakeholders.

• Demonstrated creativity and out-of-the-box thinking, consistently driving innovative ideas and programs to address sales and market challenges.

Bonus Points if You Have

• Bachelor’s degree is required; an MBA is preferred.

• Extensive experience in Sales and Distribution across multiple markets is required. Preferred industry experience includes electronics manufacturing, consumer electronics, computer hardware, automotive, or other related industries.

• Proven ability to build and sustain strong customer relationships, with a demonstrated track record of identifying new growth opportunities and negotiating complex, mutually beneficial business agreements.

• Provide timely and actionable market feedback to vertical and target market specialists to support strategic decision-making.

• Collaborate closely with Sales and Marketing teams to leverage shared expertise and maximize the success of product launches.

What Makes You Eligible

• Willingness to undertake up to 50% domestic travel.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location

• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

• Extensive training opportunities through our own HARMAN University

• Competitive wellness benefits

• Tuition reimbursement

• “Be Brilliant” employee recognition and rewards program

• An inclusive and diverse work environment that fosters and encourages professional and personal development

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.