Sales Executive

Job Description

The Admin & Pre-Sales Executive will play a dual role in managing overall company administration while also handling incoming sales enquiries, client communication, and relationship management. This position requires a proactive individual who is organized, client-focused, and capable of coordinating across teams.

Role & responsibilities

Pre-Sales & Customer Relationship Management

• Handle inbound and outbound sales calls professionally
• Respond to project enquiries via phone, email, and social media
• Qualify leads and schedule site visits / meetings
• Maintain lead database and follow-up tracker
• Provide basic project information, pricing insights (as guided), and documentation
• Build and maintain strong customer relationships
• Coordinate with the sales and project teams for seamless handover
• Ensure excellent customer experience from first contact to closure

Administrative Responsibilities

• Oversee daily office operations and administrative processes
• Coordinate with accounts, site engineers, vendors, and consultants
• Maintain company records, agreements, and documentation
• Monitor vendor payments, purchase orders, and basic reporting
• Ensure compliance with internal processes and documentation standards
• Support management with reports, MIS, and operational coordination
• Supervise office staff and maintain overall discipline and workflow

Preferred candidate profile

• Strong communication skills (English + Local Language preferred)
• Confident in handling client calls and follow-ups
• Good knowledge of MS Office (Excel, Word, PowerPoint)
• Ability to maintain CRM or lead tracking systems
• Strong organizational and multitasking skills
• Professional attitude with customer-centric mindset
• Ability to work independently and take ownership

Preferred Qualities

• Experience in real estate or construction sales coordination
• Understanding of construction terminology and project lifecycle
• Strong negotiation and relationship-building skills