Recruiting Operations

The role of the Recruiting Coordinator is to partner with Citi's APAC Talent Acquisition Team to deliver a best-in-class recruitment experience for all candidates. As Recruiting Coordinator, you will work directly with both internal and external candidates across all business functions to create a positive, high-touch candidate experience.

Responsibilities:

• Effectively and proactively communicates with candidates, recruiters, and hiring managers regarding their status and questions within the recruitment lifecycle, especially related to progress of interview scheduling, offer letters, pre-employment and pre-offer checks, and onboarding;
• Schedules interviews between candidates and Citi employees of all seniority levels, including travel arrangements, as necessary;
• Generates employment agreement letters, including those that include complex terminologies and legal terms & conditions;
• Completes hiring transaction of candidates and processes recruitment related invoice and payment requests within agreed turnaround time;
• Ensures 100% compliance with all applicable regulatory requirements and guidelines, including those pertaining to immigration and work authorization;
• Acts as a change agent - identifies process gaps, trends, or anomalies, and recommends improvements to existing practices;
• Supports the Lateral and/or Graduate Talent Acquisition Teams through ad-hoc support, including but not limited to:
  • Recruiting event participation and coordination
  • Site-specific reporting activities and forms completion
  • Supporting and managing ad-hoc projects together with HRSS Business Analysts and Recruiting Teams

Qualifications:

• Has at least six (6) months to one (1) year of experience in recruiting and/or staffing, preferably within the Banking or Financial Services industry (previous relevant internship experience is a plus);
• Thrives in a fast-paced environment, following a global service delivery model;
• Has good communication skills in English, both in oral and written forms;
• Is customer-focused and detail-oriented;
• Has effective interpersonal skills and with proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients, and partners;
• Is team-oriented, with the ability to flex in support of timelines and deliverables;
• Has the ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion;
• Has demonstrable proficiency in using HR systems and communication tools, preferably Workday Recruiting and Zoom, among others;
• Is adept in using Microsoft Office Suite.

Qualifications:

• Previous relevant experience preferred
• Proficient in Microsoft Office
• General knowledge of client reporting across the industry and our competitors
• Working knowledge of SQL environments and database queries
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience