Quotation Manager || Gurgaon Location || Telecom US hours

HCLTech is hiring for Quotation manager in Gurgaon location for Telecom Client

Interested candidates please share details on anku.jain@hcltech.com

Subject of Mail - Quotation Manager

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Job Description: Quoting Manager Telecom

Position Title: Quoting Manager Telecom

Location: Gurgaon

Department: Q2O

Role Overview

The Quoting Manager Telecom will lead and manage the quotation lifecycle for global telecom services, including data connectivity, lastmile access, managed services, cloud connectivity, and network transformation solutions.

This role ensures accurate, competitive, and timely quotes by collaborating with Solution Architects, Product, Engineering, Sourcing/Vendors, Pricing, and Sales teams.

The manager will be responsible for standardizing quoting processes, improving turnaround time (TAT), ensuring commercial accuracy, and driving automation and continuous improvement initiatives.

Key Responsibilities

1. Quotation Management

• Own end-to-end quoting process for global telecom products (IP/MPLS, DIA, Ethernet, SDWAN, VPN, Cloud Connect, Voice, Security, Managed Services).
• Review customer RFQs, technical requirements, network reachability, and feasibility inputs.
• Ensure highquality and competitive quotes aligning with margin guidelines and commercial policies.
• Validate solution design, BoQ, vendor pricing, special approvals, credit checks, and risk assessments.
• Ensure quoting compliance with regional regulatory guidelines, tax structures, and commercial governance.

2. CrossFunctional Coordination

• Collaborate closely with:
• Sales / Account Teams for opportunity understanding.
• Solution Architects for technical scope validation.
• Product Management for product fitment and pricing updates.
• Delivery Teams for feasibility inputs impacting quote design.
• Manage escalations and drive quick conflict resolution.

3. Operational Excellence

• Track and improve Quote-to-Order Lead Time, E2E Turnaround Time, Quote Quality, and Iteration Rate.
• Implement automation tools, AIassisted pricing, quote templates, and process workflows.
• Reduce manual touchpoints and eliminate inefficiencies in handoffs.
• Standardize quoting governance, audit checks, and version control.

4. Team Leadership

• Lead and mentor a team of quoting analysts/engineers.
• Allocate workloads based on skills, product expertise, complexity, and priority levels.
• Develop skill matrix, training plans, and performance metrics.
• Create a culture of accuracy, accountability, and continuous improvement.

5. KPI Ownership

• TAT improvement across simple, complex, and solution-based quotes.
• Commercial accuracy and minimizing rework iterations.
• Quote win-rate improvement.
• Aged quote tracking and pipeline hygiene.

Required Skills & Experience

Technical & Domain Knowledge

• Strong understanding of telecom technologies:
• MPLS, Internet Access, Ethernet, SDWAN, VPN, SIP/Voice, Cloud Interconnects.
• Exposure to global telecom providers and lastmile vendor ecosystem (North America, Europe, APAC).
• Experience with quoting tools: Salesforce CPQ, Siebel, ServiceNow, Atlas, or internal CPQ tools.

Analytical & Commercial Skills

• Strong grasp of pricing models, cost structures, margins, taxation, and risk assessments.
• Ability to read network maps, service availability tools, and vendor coverage matrices.

Leadership & Process Skills

• Experience in managing multilocation quotation teams.
• Strong stakeholder management skills.
• Ability to improve processes and drive automation/AI adoption.

Soft Skills

• Excellent communication and negotiation skills.
• High attention to detail and quality.
• Strong problemsolving and decisionmaking.

Qualification Criteria

• Bachelors degree in Engineering, Telecom, IT, or related field.
• 12-15 years of experience in telecom pre-sales/quoting/commercial roles/Delivery/Order management.
• Experience managing a quoting or pre-sales operations team is preferred.