Quality Assurance Manager

Job Title: QA Manager

Company: Sureify

Location: Hyderabad

About Sureify

Sureify is dedicated to modernizing the life insurance and annuity industry. We provide

cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service

their customers. Our mission is to drive meaningful digital transformation by offering scalable

technology that enhances customer engagement and streamlines carrier operations. Sureify's

products deliver the advanced digital experiences that life insurance carriers, agents,

employees, and consumers now expect in this rapidly evolving technological landscape. At

Sureify, we cultivate a culture that prioritizes innovation, collaboration, and continuous learning.

About the Role

We are seeking an experienced and highly skilled Quality Assurance Manager responsible for

defining and executing the overall quality strategy for software products and services. This

role ensures high standards of quality across the SDLC by leading QA teams, implementing

robust testing processes, and partnering closely with Engineering, Product, and Delivery teams

to release reliable, high-quality software.

What We Look For

We are interested in self-motivated individuals who can easily function in a high-demand,

performance-driven environment. In addition, we are looking for individuals who recognise the

team's accomplishments before their own and are sought after as people developers. If you are

passionate about problem-solving and helping our customers with some of their most complex

issues, this role is for you.

Key Requirements & Responsibilities:

1. Quality Strategy & Governance

Define and drive the QA vision, strategy, and roadmap aligned with business goals

Establish and enforce QA processes, standards, and best practices across teams

Ensure quality is embedded throughout the life cycle of the projects

Define quality metrics, KPIs, and reporting mechanisms

2. Test Management & Delivery

Oversee planning, execution, and reporting of manual and automated testing activities

Ensure timely test coverage for functional, regression, integration, system, UAT, and

release testing

Manage test environments, data, and dependencies

Own defect management processes and quality risk assessments

Ensure release readiness and sign-off from a quality perspective

3. Automation & Tooling

Drive test automation strategy and improve test coverage and efficiency

Select and implement QA tools for test management, automation, and reporting

Integrate automated tests into CI/CD pipelines

Continuously improve test frameworks, processes, and practices

4. People Management & Team Leadership

Lead, mentor, and manage QA engineers, leads, and automation specialists

Conduct 1:1s, performance reviews, and career development planning

Build a strong quality culture focused on ownership and accountability

Support hiring, onboarding, and team capacity planning

Identify skill gaps and enable training and upskilling

5. Cross-Functional Collaboration

Partner with Engineering, Product, DevOps, and Delivery teams to ensure quality

outcomes

Participate in sprint planning, backlog refinement, and release planning

Advocate for quality in decision-making and trade-offs

Communicate quality risks, metrics, and release readiness to stakeholders

6. Continuous Improvement

Analyze defects, production issues, and test results to drive root cause analysis

Implement preventive measures to reduce escaped defects

Drive process improvements to enhance quality, speed, and reliability

Stay current with QA trends, tools, and best practices

Required Skills & Qualifications

Strong understanding of software testing methodologies and QA best practices

Experience with manual and automated testing for web, and/or API-based applications

Hands-on experience with test automation tools (e.g., Selenium, Cypress, Playwright,

REST tools). Playwright experience would be an added advantage

Experience with test management and defect tracking tools (e.g., Jira, TestRail, Zephyr)

Knowledge of CI/CD pipelines and DevOps practices

Proven experience leading QA teams and managing delivery commitments

Strong planning, prioritization, and risk management skills

Ability to balance speed, quality, and cost

Excellent stakeholder communication and reporting skills

Experience Needed to Qualify

Overall 15+ years of Industry experience and a minimum of 4+ years of experience as

Quality Assurance Manager,

Experience in performance, security, or accessibility testing

Experience managing distributed or offshore QA teams

US Life & Annuity Insurance domain experience would be an added advantage

ISTQB or similar QA certifications

Why Join Sureify?

At Sureify, youll be part of a collaborative, innovation-driven culture where your expertise will

directly influence the quality and success of products, transforming the life insurance landscape.

Youll work alongside passionate technologists and industry experts, tackling complex

challenges with cutting-edge technologies while helping shape the future of digital insurance.

Our Guiding Principles

Our products are for nothing if their creators are not fulfilled in their work. We want our

employees to flourish at Sureify. We do not fawn over status or titles; instead, we honour effort

and intelligence. The best idea wins, no matter which colleague proposed it. We do not shortcut

our mission with overblown claims or false promises. Sticking to the truth is both a strategy and

a principle for us.

Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will

receive consideration for employment without regard to race, color, national origin, citizenship,

ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran

or military status, or any other basis prohibited by law.