Job Title: Process Manager IT Project Management

Department: Project Delivery / Technology

Location: Malad, Mumbai

Employment Type: Full-time Contractual

Experience: 4 - 9 years

Role Overview

The Process Manager will oversee the end-to-end delivery process for IT projects,

ensuring efficient coordination between development teams, business teams, and

clients. The role requires a strong technical background to guide the development team,

ensure deliverables meet customer requirements, and maintain process efficiency

across multiple projects.

Key Responsibilities

1. Project & Process Management

2. Technical Accountability

3. Stakeholder Coordination

4. Performance & Reporting

Required Skills and Qualifications

a. Bachelors degree in Computer Science, Information Technology, or

related field.

b. 4+ years of experience in IT project coordination, delivery, or process

management roles.

c. Strong understanding of software development life cycle (SDLC) and Agile

methodologies.

d. Exposure to custom build ecosystem (ReactJS, Zoho, Postgres) preferred.

e. Technical proficiency in JavaScript, SQL, APIs, or web technologies to

support and guide the team.

Preferred Qualifications

a. Experience in client-facing roles within IT services or product

development.

b. Certification in Project Management (PMP / PRINCE2 / Scrum Master) is

an added advantage.

Project Manager