Project Manager Operations - C13 - CHENNAI

Description:

This is a role within the Global Sanctions Transformation Team which will be responsible for managing transformation projects, both from a strategy and execution perspective. Role is expected to manage backlog of ideas which might lead to tech and non-tech Book of Work entries. Additionally, role will be focusing on risk and control related projects and initiatives.

Strong program and project management, communication, presentation and diplomacy skills are required. Expectations from the candidate are to establish and maintain effective relationships with key Operations, Product, Technology, Business and Compliance partners across ICG to ensure planned timelines are met for the Business and Operations teams. In addition, a self-motivated approach towards continuous learning and improving on new and existing client processes will be key.

Key Responsibilities:

• Prepare and present transformation artefacts for sanctions operations and workforce planning projects and programs
• Run Governance and PMO for Sanctions tech/non-tech transformation
• Manage backlog with appropriate business case and other needed collaterals
• Manage key projects initiatives (as need be) and delivers positive outcomes in line with business deadlines
• Bring innovation in processes to continuously improve response and design
• Work as a problem solver for key sanctions initiatives
• Provide SME support for usability and functional testing (as required)
• Sanctions knowledge: Develop understanding of the Sanction policies and processes
• Identify and resolve constraints and bottlenecks, and raise issues to project stakeholders at the earliest opportunity to minimize any potential risk
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Develop and manage expectations of Stakeholders in terms of functionality and delivery times for solutions.
• Staying abreast of relevant changes to Citi sanctions policies, identifies impact of such changes on TTS procedures and proactively works with O&T teams globally to adopt such changes in manner that is consistent with policies and is sustainable on the long run.
• Coach/mentor team members and other stakeholders

Knowledge and Skills:

• Experience working within a Digital Project/Product Management/Consulting role within a large institution
• Proven program and project management skills
• High level of proficiency in Microsoft PowerPoint and Excel applications
• Excellent numerical and analytical skills
• Ability to think strategically and then execute the design
• Proven ability to plan and coordinate multiple streams of work to effectively deliver high-quality, sustainable results
• Ability to handle multiple tasks and prioritize workload
• Conceptual thinker who demonstrates drive and commitment to delivering innovative solutions
• Adaptable and resilient
• Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach
• Financial, Sanctions and Banking Product knowledge would be a plus
• Change Management / Process Re-engineering exposure
• Experience: 8+ years
• Bachelor’s degree or equivalent experience (Masters in Business Administration preferred)