Product Manager

Position: Product Manager

Remote

Working Days: Monday to Friday

Experience Required: 3-7 years

About Fundamento

Were on a mission to reinvent how enterprises talk to their customers.

At Fundamento, were building voice agents that are transforming how Indias biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of AI revolution.

Role Overview:

As Product Manager, you will own the end-to-end roadmap for our Agentic AI platform, balancing scale, innovation, and enterprise-grade reliability. Youll translate BFSI customer needs into impactful product features while collaborating across teams to deliver continuous value.

What the role entails:

• Create and deliver roadmap for Fundamentos Agentic AI platform focused on key pillars of scale (100M+ conversations per month), enterprise security, conversational quality, and sector insights.
• Ideate and deliver features based on a deep understanding of customer needs, BFSI market trends, emerging technologies and strategic goals.
• Collaborate with Customer Success, Product Design and Engineering to ensure smooth delivery for our enterprise customers.
• Conduct detailed competitive and market research to design product roadmap.
• Explore new technologies and partnership opportunities to future-proof the Fundamento platform in-line with customer needs.
• Invest in building a deep understanding of customers in the BFSI industry - across the lending and insurance lifecycle, becoming the internal champion for customer empathy.
• Build and promote a robust team culture emphasizing execution, results, and collaboration.

Desired candidate profile:

• 3+ years experience, with 2+ years working as a Product Manager at a SaaS organisation.
• Deep understanding of how AI application products are built, architectures, and emerging technologies.
• Demonstrated ability to work with multiple stakeholders across Sales, Customer Success, Design, and Engineering.
• Outstanding collaboration to motivate Design and Engineering teams.
• Strong project management skills, focused on delivery for product + customer outcomes by managing tasks across teams to deliver continuous value.
• Curiosity and user-centric approach, always seeking to understand our market, our users, and opportunities better.

Bonus

• Prior experience building for enterprise and mid-market customers in India / globally.
• Experience building tools for the Sales and Support Agent personas.
• Interest in emerging AI technologies and its applications.
• Comfortable with basic API testing and Javascript.

What We Offer:

• High-Impact Work: Drive the product vision for our Agentic AI platform, shaping features that power millions of customer interactions for Indias leading BFSI institutions.
• Ownership & Autonomy: Own the product roadmap end-to-end, making strategic decisions and leading cross-functional teams to deliver high-quality, high-impact releases.
• Learning & growth: Annual learning allowance of 10,000+, mentorship, and hands-on AI exposure.

Have questions? Reach out to

Join us at Fundamento to shape the future of AI-powered enterprise conversations. Be part of a team where AI, strategy, and customer impact come togetherand where your work drives real change for some of Indias leading financial institutions.