Job Summary
We are seeking a Process Specialist with 4 to 5 years of experience to join our team in the B&L domain. The ideal candidate will have strong technical skills in MS Excel and a background in Consumer Lending Cards & Payments. This hybrid role offers a dynamic work environment with a focus on day shifts and no travel requirements.
Responsibilities
Lead the analysis and optimization of business processes within the B&L domainOversee the creation and maintenance of detailed process documentationProvide support in the development and implementation of process improvementsCollaborate with cross-functional teams to ensure seamless integration of new processesUtilize MS Excel to analyze data generate reports and provide insightsMonitor process performance and identify areas for improvementEnsure compliance with industry standards and regulationsConduct regular process audits to maintain quality and efficiencyFacilitate training sessions for team members on new processes and toolsSupport the development of process-related KPIs and metricsAssist in the preparation of process-related presentations and documentationEngage with stakeholders to gather requirements and feedbackDrive continuous improvement initiatives to enhance overall process effectiveness
Qualifications
Must have strong technical skills in MS ExcelShould have experience in Consumer Lending Cards & PaymentsMust possess excellent analytical and problem-solving skillsShould have strong communication and collaboration abilitiesMust be detail-oriented with a focus on accuracy and qualityShould have the ability to work independently and as part of a teamMust be adaptable to changing priorities and deadlinesShould have a proactive approach to identifying and addressing process inefficienciesMust be able to manage multiple tasks and projects simultaneouslyShould have experience with process documentation and improvement methodologiesMust have a solid understanding of industry standards and regulationsShould be proficient in data analysis and reportingMust have a commitment to continuous learning and professional development.