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Process expert/ Senior process expert - Import DnD

Maersk

5 - 10 years

Mumbai

Posted: 22/11/2025

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Job Description

Understands the customer tender, drafting requirements of Key clients
and performs/updates the tasks/steps in the system as illustrated
without any supervision. Performs audits of work performed by Team
member Sales.

This position will be a fixed-term contractual role for a duration of 8 months, employed directly on the company payroll.

Performs transactional activities/supports activities including service
information updates, surcharge updates, line creation and pricing in
MARS like to Key clients.
Performs system processing as per defined guidelines/standard operating
procedures.
Responds to all enquiries in a timely and accurate manner.
Highlights issues, if any, and requests corrective action from
supervisor.
Communicates with stakeholders regarding process issues if required.
Makes recommendations and suggestions on how to improve processes and
procedures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com

About Company

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

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