Process Developer - Invoice to Cash
Genpact
2 - 5 years
Noida
Posted: 21/05/2025
Job Description
Responsibilities
Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities
Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices.
Investigate and resolve any payment discrepancies.
Monitor customer accounts for overdue payments.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Serve as the primary point of contact for customer inquiries related to invoices, and payments.
Qualifications
Minimum qualifications
Graduate in Commerce (B. Com)
Relevant and meaningful years of experience of working in I2C lifecycle credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities and so on.
Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
Proficient in English language- both written (Email writing) and verbal
A strong attention to detail; analytical skills and the ability to multi-task are important
Preferred qualifications
Prior experience in Accounts Receivable/Invoice to Cash
Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)
A strong attention to detail; analytical skills and the ability to multi-task are important
Should be a team player with previous work experience in an office environment required
Client focused with proven relationship building skills
Ability to work collaboratively as a key member of a team and independently with minimum supervision
Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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