Process Developer - Invoice To Cash (Generalist)

Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.

Identify and resolve unidentified cash and lead end to end process of Cash applications.

Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.

Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.

Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Graduate in Commerce (B.Com)

Meaningful Experience

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.