Process Developer - Retail Banking (Financial Crime)

Genpact

2 - 5 years

Jaipur

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

In Loan Preparation team, will be responsible for
• Executing pre-defined tasks with minimum supervision
• Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
• Adherence to defined performance level parameters (efficiency, quality etc.)
• Sharing standard methodologies and process ideas
• Identifies problem through audits or customer feedback.

Minimum Qualifications

• B. Com Or any other equivalent Graduate degree
• Prior experience in Dispute/Chargeback/Fraud
Preferred skills
• Prior experience in Retail Banking/Mortgage or Finance industry
• Prior exp. Preferably in voice
• Proficient in written and verbal English interpersonal skills.
• Good knowledge of MS Office.
• Ability to type between 40-60 words per minute with more than 90% accuracy.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.