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PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

IBM

3 - 6 years

Bengaluru

Posted: 25/07/2025

Job Description

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.  

  

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.  

  

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.    

Your role and responsibilities

As Senior Process Analyst – Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts.   

 

Your primary responsibilities include:  

 

  • Involved in creating, modifying, verifying, and cleansing the Vendor Master. 

  • Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing. 

  • Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices), 

  •  Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices.   

  • Ensuring that payment and expense entries are promptly recorded in the accounting software, encompassing both manual and automatic payment requests. 

  • Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals. 

  • Involved in handling queries for vendor statement reconciliation through calls and emails. 

  • Adhere to client SLA's (Service Level Agreements) and timelines. 

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable. 

  • Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.  

  • Proven work knowledge to manage payment reporting and reconciliation activities. 

Preferred technical and professional experience

 

  • Proficient in MS Office applications and any ERP software as an end-user. 

  • Ambitious individual who can work under their direction towards agreed targets/goals.  

  • Ability to work under tight timelines and have been part of change management initiatives. 

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. 

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the

About Company

IBM (International Business Machines Corporation) is a leading global technology and consulting company, headquartered in Armonk, New York. With over a century of innovation, IBM provides a wide range of technology solutions and professional services. The company specializes in cloud computing, artificial intelligence (AI), data analytics, quantum computing, and cybersecurity, helping organizations digitally transform their operations. IBM’s flagship AI platform, Watson, and its hybrid cloud capabilities are widely used across industries such as healthcare, finance, government, and manufacturing. IBM is known for its strong commitment to research and development, and it consistently ranks among the top organizations for U.S. patents.

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