Principal Consultant - Linux System Administrator
Genpact
5 - 10 years
Hyderabad
Posted: 21/05/2025
Job Description
Responsibilities
The admin tasks consist of key areas: Root Cause Analysis, Automation, Suggest Process Improvements, Implement, Perform, Provide Technical Support, Recommend Support, Create Documentation. The admin must be able to coordinate between multiple technology teams to:
Implement Infrastructure:
Administrators build and install computer infrastructure, which encompasses hardware, servers, and virtual machines, Perform Maintenance Software must go through regular maintenance, and its up to administrators to monitor client systems daily and pinpoint problem areas. They proactively design and install upgrades, releases, and application patches. On a less frequent basis, they also update drivers, servers, and firmware with newer technology.
Provide Technical Support:
To always provide technical support to clients, administrators may remain on call during irregular hours. They must respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution.
Create Documentation:
Those in this role must create and maintain documentation for all system-related processes and procedures that theyre in charge of, including project requirements, changes and upgrades, implementation plans, and support tickets. Another paperwork-heavy task is creating summary reports for clients or internal management.
The admin will work closely with the different teams to validate system operability and performance. The VM admin also works to coordinate and resolve schedule conflicts and collisions of different projects.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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