Principal Consultant - APM Project Manager
Genpact
5 - 10 years
Hyderabad
Posted: 18/06/2025
Job Description
Responsibilities
:Support/Monitor/Report the Rollout Status of Key CTO Initiatives across Client Application Teams:
Collaborate with the CTO Product/Project Initiative Owners, the CTO APM Office, and Application Teams to define standard work to assess, configure, test and implement key CTO IT Initiatives across Clients Business Application Portfolio
Drive urgency with Application Teams to ensure awareness, response and action using Teams Chat, Email and Team Meetings. Provide feedback to CTO Product/Project Initiative Owners on process changes, findings and challenges Application Teams are facing.
Create/Manage/Publish/Validate Weekly Leadership scorecards to monitor progress. Audit and validate scorecards to ensure accuracy and proper tracking. Drive progress based on timelines.
Conduct rhythms with CTO Product/Project Leaders and attend Office Hours where needed
Support APM Portfolio Data Hygiene and Collection:
Collaborate with EAs/APMs/Application Teams to collect/validate Application Portfolio Data
Accurately update target SN/APM systems with required/collected information from Application Teams whenever possible to expedite collection
Drive urgency to meet deadlines and metric goals. Report progress weekly to APM Office Leads
Support Testing, Onboarding and Migration to ServiceNow EA Pro Module:
Review and test APM Office ServiceNow EA Pro standard work documentation
Support customer training, rollout and communication process where required
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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