Pre-Sales Lead

Job Title: Pre-Sales Lead 

Summary of the Role We are seeking an adaptable and skilled Engagement Manager to oversee and deliver IT solutions for customer engagements, proposals, and sales activities. In this role, you will act as a key link between our teams and clients, ensuring seamless coordination, innovative solutions, and impactful results. Your contributions will be vital to the success of both the organization and our clients. 

About The Company

At Outpayce, we aim to deliver smooth, end-to-end travel payment experiences by helping our customers and travelers benefit from new payment advances more quickly across the entire journey.

As a wholly owned Amadeus company, we combine Amadeus’ reliability, knowledge, and technological innovation with Outpayce’s hunger to disrupt the ways of processing payments and deliver more excellent choices, faster innovation, and an improved airline experience, hotels, travel sellers, and corporations worldwide.

Our current portfolio includes a global payments gateway and virtual card-based pay-out solutions. To enhance our offer and better serve our customers, we’re evolving the proposition for our business with new investment in specialist talent and new partnerships, an open API platform, and an aim to deliver new regulated payment services.

Be a part of our AsiaPac Pre-Sales team of experts and help shape the future of travel payments!

Your Main Responsibilities 

Engagement Management: 

• Lead and manage IT bid projects, including additional services. 

• Act as the primary point of contact for clients regarding technical and functional matters. 

• Guide and collaborate with internal technical experts to deliver customer solutions. 

• Maximize the efficient use of resources during engagement phases such as familiarization, gap identification, and scope optimization. 

• Oversee the development and delivery of effective, client-focused solutions. 

• Identify and address potential risks or challenges related to the solution. 

• Facilitate a smooth transition of projects to implementation teams. 

• Coordinate with peers across Amadeus Group, to ensure an “end to end” Amadeus & Outpayce solution for customers as required.  

Proposal Management: 

• Develop high-level project timelines for RFPs and proposals. 

• Coordinate with relevant teams to ensure the timely delivery of proposal components and solution documentation. 

Scope Definition and Approval: 

• Support technical workshops to define requirements and interfaces. 

• Collaborate with clients, project managers, and product teams to ensure consistent solutions. 

• Minimize gaps in both functional and technical aspects during engagement phases. 

• Manage the approval process to achieve alignment across all stakeholders. 

Sales and Contractual Support: 

• Align solutions with commercial discussions and provide input during contract negotiations. 

• Review solution-related contract documents to ensure alignment with agreed deliverables. 

Portfolio and Product Management Support: 

• Share market and client insights to inform product management decisions. 

• Analyze competitor solutions and provide ideas to improve product offerings. 

About the Ideal Candidate 

Skills and Experience: 

• Expertise in project management and IT solutions delivery. 

• Preferably, knowledge of the payments technology landscape. 

• Proficiency in technical workshops, scope definition, and gap analysis. 

• Experience in leading cross-functional teams and engaging with clients and senior stakeholders. 

• Ability to prepare detailed technical documentation and manage proposal processes. 

• Familiarity with integration methods, APIs, and interfacing systems. 

• Understanding of competitive analysis and its role in product development. 

• Knowledge of industry-specific IT tools, processes, and best practices. 
• Experience 10+Yrs

Personal Attributes: 

• Excellent communication and leadership skills to manage diverse teams effectively. 

• A collaborative mindset with the ability to work across functional and cultural boundaries. 

• Strong problem-solving and organizational abilities. 

• A proactive, solution-focused approach to addressing challenges and risks. 

• An ability to travel both domestically and internationally and work out of standards hours if required.  

What we can offer you  

· 🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.  

· 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.  

· 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.  

· 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.  

· 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.  

· 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.  

· 🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.  

· 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees. 

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