Personal Assistant

Job Description

Key Responsibilities:

1. Executive Support

* Manage the Ops Manager's calendar, appointments, meetings, and travel with accuracy and efficiency.

* Coordinate and prioritise incoming communication, emails, and requests; respond or redirect as needed.

* Prepare meeting briefs, presentations, minutes, and follow-up action trackers.

* Ensure timely reminders and support in staying ahead of schedules and deadlines.

2. Operational Coordination

* Assist in monitoring ongoing projects led by the Operations team and provide status updates.

* Liaise with internal teams to collect reports, data, and operational insights required by Ops Manager

* Follow up with teams on assigned tasks, ensuring progress and timely completion.

* Support in process management, documentation, and workflow optimisation.

3. Communication & Stakeholder Management

* Act as the first point of contact for internal and external stakeholders on behalf of the Ops Manager

* Draft, review, and refine official communication, emails, and documentation.

* Maintain confidentiality and handle sensitive information with discretion.

4. Administrative & Logistical Support

* Organise travel, accommodation, meetings, and event-related logistics.

* Maintain records, files, and documentation in an organised and accessible manner.

* Manage expense reports, reimbursements, and procurement requests.

5. Special Projects & Strategic Support*

* Assist the ops Manager in executing special initiatives and cross-functional projects.

* Conduct basic research, data compilation, and analysis as required.

* Support in preparing operational dashboards and performance summaries.

Job Requirement

Key Skills & Competencies Needed:

* Excellent verbal and written communication skills

* Strong organisational and multitasking abilities

* High attention to detail

* Proactive, resourceful, and solution-oriented mindset

* Ability to work under pressure and manage tight timelines

* Strong interpersonal skills and professional demeanour

* Proficiency in MS Office/Google Workspace (Docs, Sheets, Slides)

Qualification:

1. Bachelors degree (preferred)
2. 25 years of experience as a Personal Assistant, Executive Assistant, or in an administrative role
3. Experience working in a dynamic, fast-paced environment (preferred)