Payroll Product Associate

Join our dynamic Payroll Product team as a Senior Product Delivery Associate, where you'll be at the forefront of innovation and product development. In this pivotal role, you'll collaborate with product management and cross-functional teams to drive the success of our product offerings. Your insights and expertise will help shape our product strategy and roadmap, ensuring we deliver solutions that meet customer needs and align with business goals.

As a Senior Product Delivery Associate in the Payroll Product team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Job responsibilities

• Supports the development of our product strategy and roadmap
• Collects and analyzes metrics on product performance to inform decision-making
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals 
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
• Configure, test and validate new Payroll data elements or changes to existing Payroll data elements
• Partner with Payroll Operations to successfully complete issue analysis and define requirements
• Partner with Workforce Technology on the validation of requirements, configurations, and functional testing
• Work successfully in an Agile environment by participating actively in Agile ceremonies, maintaining Jira stories, and effectively communicating issues and blockers on active stories
• Assist with end to end regression testing for Payroll module for monthly and quarterly releases
• Assist Workforce Technology with Oracle Service Requests and provide requested information to ensure timely resolution of any payroll impacting issue

Required qualifications, capabilities and skills

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Developing knowledge level of the product development life cycle
• Exposure to product life cycle activities including discovery and requirements definition
• Emerging knowledge of data analytics and data literacy
• Experience with Oracle HCM Pay and Time or similar software

Preferred qualifications, capabilities, and skills

• Experience partnering with vendors on problem resolution and service requests
• Good judgement and independent decision making skills
• Ability to collaborate in an Agile team oriented environment across teams and vendors
• Exceptional analytical and data skills (ex. root cause analysis)