Payment Lifecycle Associate -Billing Operations

About J.P. Morgan Corporate & Investment Bank

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Payment Lifecycle Associate within the Treasury Services Billing Operations team at JPMorgan Chase, you will be responsible for supporting the comprehensive billing process for the Global business units within Corporate and Investment Banking, Markets and Investor Services. Your primary duties will encompass account and product setup, maintenance of customer master data primarily related to pricing/rates, validation of data inputs into the core billing applications, as well as invoice production, application, validation, and delivery.

Job Responsibilities:

• Work with the Cash Account Platform Expense Service Owner to achieve all associated organizational and workforce-aligned objectives.
• Ensure, in support of our key values, that the right expense is in the right place, at the right time, with maximum transparency.
• Partner with the CAM Expense service lead in managing the critical outcomes for Nostro Pool residual balances.
• Ensure that all work items are completed as per the agreed timelines and in line with BD deliverables.
• Drive innovative solutions for efficient operations and prioritize key technology enhancements across the Expense team to support productivity and control enhancements.
• Exhibit strong partnership abilities.
• Constantly review and update internal processes to enhance efficiency through automation, better employee, and stakeholder experience.
• Build, support, and maintain automation workflows developed on Alteryx, Tableau tools, or any other Business Intelligence capability.
• Collect, collate, and analyze data sets from sources across platforms for the purpose of advancing the Expense service.
• Partner with the global stakeholder team to enhance the Expense process.
• Participate in various testing related to system enhancement, project implementation, and new onboarding to expense initiatives.

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree required. Minimum 8 years of banking operations and financial service experience
• Process orientation with ability to understand upstream and downstream implications
• Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Sales, Service and Product
• Advanced attention to detail with proven ability to work with a high degree of accuracy
• Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results
• Proficient ability to identify, remediate, report inconsistencies, redundancies and control issues
• Requires strong computer skills, including ability to use mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint

Preferred Qualifications, Skills and Capabilities:

• Knowledge of Wholesale Payments and TS Billing is an advantage
• Citizen Developer Tool Sets – Advanced knowledge of Alteryx, Tableau, or UIPath, will be a plus