Order to Cash Operations Senior Analyst
Accenture
5 - 10 years
Gurugram
Posted: 9/9/2024
Job Description
Skill required: Order to Cash - Collections Processing
Designation: Order to Cash Operations Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The person will assist the OTC Team Lead in meeting the collection targets and other deliverables as assigned. May be assigned a portfolio depending upon business requirements
What are we looking for? Graduate of finance-related or business course; Accounting graduate an advantage At least 3 yrs related working experience in B2B collection process or equivalent fields; Experience in any of skills below is preferred but not required ? Health Insurance / Claims Benefits ? Certified Billing and Coding Specialist (CBCS) preferred Written and spoken ability to communicate in English for Accenture interaction Must be a good team player Responsibility and accuracy in the completion of received tasks Ability to solve urgent matters and work under pressure Flexibility, especially in the period of month/quarter/year-end closing Experience with accounting systems Microsoft Office skillsMicrosoft Office skills Moderate to no travel depending on project involvement. Work hours at night. Overtime and On-Call may be required. Client holidays are observed instead of Philippine or local holidays. Daily RTO during training and knowledge transfer until stabilization
Roles and Responsibilities: Manages and execute Order to Cash Collection process. Responsible for the activities assigned by the OTC Team Lead. Provides a day-to-day work to the group, conducts workload studies, plans activities, sets direction, and provides supervision to and evaluation of direct reports Responsible of managing that the account portfolio is properly segregated amongst collections specialist and all are contacted Responsible on overall end to end collection process meeting the monthly collection target Ensure that overdue invoices are in acceptable level Understand and perform AR lead role. Assist AR processors with questions and problems related day to day transaction processing. Assist the OTC Team Lead in supervising the activities performed by the regular AR processing team within Manila DC. Ability to provide assistance to the staff Actively seeks opportunities for Continuous Improvement initiatives. Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to. Escalates production issues to OTC Team Lead as appropriate. Ensures all work is performed in accordance with SLAs and metrics. Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
Designation: Order to Cash Operations Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The person will assist the OTC Team Lead in meeting the collection targets and other deliverables as assigned. May be assigned a portfolio depending upon business requirements
What are we looking for? Graduate of finance-related or business course; Accounting graduate an advantage At least 3 yrs related working experience in B2B collection process or equivalent fields; Experience in any of skills below is preferred but not required ? Health Insurance / Claims Benefits ? Certified Billing and Coding Specialist (CBCS) preferred Written and spoken ability to communicate in English for Accenture interaction Must be a good team player Responsibility and accuracy in the completion of received tasks Ability to solve urgent matters and work under pressure Flexibility, especially in the period of month/quarter/year-end closing Experience with accounting systems Microsoft Office skillsMicrosoft Office skills Moderate to no travel depending on project involvement. Work hours at night. Overtime and On-Call may be required. Client holidays are observed instead of Philippine or local holidays. Daily RTO during training and knowledge transfer until stabilization
Roles and Responsibilities: Manages and execute Order to Cash Collection process. Responsible for the activities assigned by the OTC Team Lead. Provides a day-to-day work to the group, conducts workload studies, plans activities, sets direction, and provides supervision to and evaluation of direct reports Responsible of managing that the account portfolio is properly segregated amongst collections specialist and all are contacted Responsible on overall end to end collection process meeting the monthly collection target Ensure that overdue invoices are in acceptable level Understand and perform AR lead role. Assist AR processors with questions and problems related day to day transaction processing. Assist the OTC Team Lead in supervising the activities performed by the regular AR processing team within Manila DC. Ability to provide assistance to the staff Actively seeks opportunities for Continuous Improvement initiatives. Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to. Escalates production issues to OTC Team Lead as appropriate. Ensures all work is performed in accordance with SLAs and metrics. Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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