Company: Security and Safety Service Providers

Position : Operations Manager

Job Location : Ahmedabad

Job Role: Operations Manager (Ahmedabad)

Experience Required: 810 years in Operations Management, preferably in Security Services / Facility Management industry.

Key Responsibilities:

Oversee end-to-end operations for deployed security personnel across all client sites in Ahmedabad and nearby regions.
Ensure smooth manpower planning, deployment, attendance monitoring, and shift scheduling.
Maintain strong coordination with clients for daily operations, service quality, issue resolution, and compliance.
Conduct site visits, audits, training supervision, and ensure SOP adherence at all locations.
Manage recruitment support, onboarding, and documentation of guards/supervisors.
Monitor performance, discipline, and timely replacement of staff when required.
Ensure statutory compliance PF, ESIC, wages, uniform distribution, and certifications.
Handle incident reporting, emergency response, and ensure timely communication with management.
Prepare MIS reports, operational summaries, attendance sheets, and billing-related inputs.
Work closely with the HR, Admin, and Accounts teams for seamless operational execution.
Drive process improvements, cost control, and efficiency enhancement across operations.

Desired Profile & Key Skills Required :

Any Graduate + MBA with 8-10 years experience in handling Operations Management, preferably in Security Services / Facility Management industry.
Strong leadership & team-handling skills
Excellent client relationship management
Good knowledge of security operations & manpower management
Problem-solving, decision making & communication skills
Ability to work under pressure with quick turnaround

Contact

Osama Ansari

Operations Manager