Operations Executive (B2B)

Company Description

VehicleCare is transforming motor insurance claims in India by creating a full-stack claims fulfillment platform to deliver predictable, transparent, and reliable outcomes. Partnering with independent vehicle workshops, insurers, and brokers, we build a disciplined repair network that ensures standard pricing, quality benchmarks, and efficient execution. Our technology-driven platform streamlines repair and settlement processes, reducing turnaround time and improving claims transparency. With a focus on repair standardization, cost control, and customer-centric solutions, VehicleCare aims to provide faster, fairer, and more accountable motor claims experiences. Headquartered in Gurugram, our mission is to transform motor claims by focusing on outcomes beyond digitized processes.

Role Description

This is an on-site, full-time role based in Gurugram for an Operations Executive (B2B). The role involves overseeing day-to-day motor claims operations, ensuring efficient coordination with workshops, insurers, and brokers. Responsibilities include managing operational processes, maintaining quality and service level agreements, analyzing performance metrics, and building strong relationships with stakeholders. The Operations Executive will also focus on streamlining workflows, solving operational challenges, and driving continuous improvements to optimize claim processing outcomes.

Location: Gurgaon, Chennai

Experience: Minimum 3 years (preferably in the automobile industry)

What Youll Do:

Drive new business and partnerships in the B2B auto service space

Build and nurture relationships with insurance partners, fleet operators & corporates

Develop and execute strategies to expand our business network

Work closely with the operations team to ensure seamless service delivery

What Were Looking For:

Strong sales and negotiation skills

Experience in B2B sales, preferably in the automobile or insurance sector

A self-motivated individual with a proven track record in lead generation & conversions

Qualifications

• Proficiency in B2B ops, Business Development, and Market Analysis
• Strong Negotiation, Relationship Management, and Account Management skills
• Experience in Customer-focused Communication, Client Presentations, and Closing Deals
• Understanding of the automotive or insurance sector is a plus
• Proven ability to meet and exceed sales targets
• Strategic Thinking and Problem-Solving abilities
• Proficiency in CRM tools and Microsoft Office Suite
• Bachelors degree in Business, Marketing, or a related field; MBA preferred

How to apply : Drop your CV at hr@vehiclecare.in