Job Summary
We are seeking a skilled Product Administrator for our ISG team with 6 to 8 years of experience. The ideal candidate will have expertise in OmniDVW Omni Script and Omni Connect. Experience in Life and Annuities Insurance is a plus. This hybrid role requires a proactive individual to manage product operations efficiently ensuring seamless integration and support for our insurance solutions.
Responsibilities
- Manage and oversee the daily operations of product administration ensuring all processes are executed smoothly and efficiently.
- Collaborate with cross-functional teams to integrate OmniDVW Omni Script and Omni Connect into existing systems.
- Provide technical support and troubleshooting for product-related issues ensuring minimal disruption to operations.
- Develop and maintain comprehensive documentation for product configurations and processes.
- Analyze product performance metrics and generate reports to inform strategic decisions.
- Implement process improvements to enhance product functionality and user experience.
- Coordinate with stakeholders to gather requirements and ensure alignment with business objectives.
- Ensure compliance with industry standards and regulations in all product operations.
- Facilitate training sessions for team members to enhance their understanding of product functionalities.
- Monitor market trends and competitor activities to identify opportunities for product enhancement.
- Support the development and execution of product roadmaps aligning with company goals.
- Engage with clients to understand their needs and provide tailored product solutions.
- Work in a hybrid model balancing remote and in-office responsibilities effectively. Qualifications
- Possess strong technical skills in OmniDVW Omni Script and Omni Connect essential for product administration.
- Demonstrate experience in Life and Annuities Insurance providing valuable domain insights.
- Exhibit excellent problem-solving skills crucial for addressing technical challenges.
- Show proficiency in documentation and reporting aiding in clear communication.
- Display strong collaboration skills essential for working with cross-functional teams.
Certifications Required
Certified Product Manager (CPM) Omni Product Certification