Ocean And Air Expert

Role: Ocean And Air Freight
Location: Mumbai

KEY AREAS OF RESPONSIBILITY

• Being Part of Daily Team Huddles and ensuring you plan your capacity on daily basis.
• Create SOP, follow the Process governance with Agile mindset.
• Ensure that Daily shipment are processed on Time as per the SLA and meet the Business KPI and Deliverables in Day-to-Day operations.
• Ownership and exhibiting a strong Support for Team & your Shift Manager and always be ready for any changes or new updates in Process and helps to replicate the same on day-to-day basis.
• You Represent a pride Digital Freight forwarding Logistic/ Shipping expert.
• An effective communicator with excellent relationship building.
• Strong on Communication via English Both written and Verbal
• Ensuring that you drive the organizational goals and customer Deliverables.
• Being Pro-active in providing solutions to customer and performance driven
• Expect that you handle business Volumes with company VALUES & Governance
• Ensure that you Manage your capacity and be ready for Peak Season and help to Exhibit Going Extra Mile in Stepping from your respective tasks and handle multiple tasks.
• Ensure you are flexible with Shifts

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 REQUIRED COMPETENCIES

• Candidate should have good knowledge of Logistics Operations and Documentation of
• Sea/Road/Rail and Air
• Need good Process Knowledge of Ocean Shipment from Freight Forwarders point of view.
• Added Value if you have experience in Handling Digital Platforms
• Minimum of 3 to 4 years of relevant experience in Ocean freight forwarding domain.
• Should have been managing customers/operation desk.
• Experience in Operations Process. Vendor, Liner management / Follow up and tracking procedures
• Must have knowledge on KPI customer demands
• A Domain expertise with GOOD knowledge of business processes, Process Management.