Norwegian Language Specialist

Please find below the job description:

Location: PAN India

Knowledge and Skills

·        Eager to learn product, process knowledge and improve language skills, making the effort, flexible and open for new tasks.

·        Completes tasks independently, in good quality and within the given timeframe, complying with deadlines.

·        Responding to customer requests and contacting customers by e-mail and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW.

·        Ability to improve language skills by 1 level based on Common European Framework Reference (CEFR) in 6 to 12 month.

·        Intermediate level of required language skills, written and spoken (B1-B2).

·        Ability to learn quickly, task and system understanding.

·        Ability to switch between different tasks rapidly.

·        Computer literate.

·        Relevant Experience – 0+ years

·        Education - Secondary school graduate or higher education student/graduate, intermediate level of a specific set of languages.

Additional Details:

·       Shift Time: 24 *7.

·       Associate should be flexible for split week offs.