Network Operations Representative

Accenture

3 - 5 years

Bengaluru

Posted: 9/9/2024

Job Description

Project Role : Network Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Unified Communication and Collaboration Operations
Good to have skills : Network Infrastructures, Network Security Management
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. In this role, you will play a crucial part in ensuring the smooth operation of the network infrastructure and collaboration systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure the configuration and integration of telecommunication network elements. - Manage the life cycle of network elements across Fulfillment and Assurance. - Maintain and update back office system data records. - Provide support for customer activations and configuration adjustments. - Collaborate with the team to identify and resolve network-related issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations. - Good To Have Skills: Experience with Network Infrastructures, Network Security Management. - Strong understanding of telecommunication network operations. - Experience in configuring and managing collaboration systems. - Knowledge of network protocols and technologies. - Familiarity with network monitoring and troubleshooting tools. Additional Information: - The candidate should have a minimum of 3 years of experience in Unified Communication and Collaboration Operations. - This position is based at our Coimbatore office. - A 15 years full-time education is required.

About Company

Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.

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