Network Operations Center Engineer

Role Overview

The NOC Engineer will be responsible for monitoring, managing, and maintaining telecom and optical network infrastructure , ensuring high availability, performance, and fault resolution. The role requires hands-on experience in NMS/EMS/OSS platforms , GPON , and MPLS-based backbone networks used in large-scale telecom or fiber projects.

Network Monitoring & Operations

• Monitor network elements and links using NMS (Network Management System) and EMS (Element Management System) tools.
• Identify faults, performance issues, and alarms on GPON / MPLS / DWDM / SDH networks.
• Escalate critical network incidents to L2/L3 engineers and coordinate with field teams for restoration.
• Maintain real-time visibility of uptime, link utilization, and device health.

Incident & Problem Management

• Log and track all incidents in the OSS (Operational Support System) or ticketing platform.
• Analyze network outages, identify root causes, and recommend preventive actions.
• Ensure SLA adherence for incident resolution and reporting.

Configuration & Maintenance

• Assist in the configuration and provisioning of OLT, ONT, Routers, Switches, and Core Devices .
• Support firmware upgrades, backups, and network configuration documentation.
• Coordinate with OEM vendors (e.g., Huawei, Nokia, Tejas, Cisco, Ciena) for troubleshooting and TAC support.

Please share the copy of resume at and keep CC to if interested.

Regards,

Dhirendra