MT - RTR

In this role, you will be responsible for all the activities which include:

Loan Account Administration

Onboarding of loans in system of record

Seamless process of invoicing and report any discrepancies in process to management.

Payment processing via Check, wire, ACH with no errors.

Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.

Refunds issued to borrowers are processed within agreed SLA

Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.