MT - AR - Cash application and reconciliation

Responsibilities

The AR Specialist will manage collections and account resolution with customers of delinquent accounts, provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts.
Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
Track payment status on customer invoices and answer questions regarding problems with their accounts.
Advise customers of necessary actions and strategies for debt repayment.
Record information about financial status of clients and status of collection efforts.
Confer with customers via telephone to determine payment status and reasons for potential overdue payments.
Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
Communicate with the team about the activity of daily operations to meet deadlines efficiently.
Daily interaction with outside customers, including follow-up with customers when expected payment has not been received