Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary -

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.

Minimum Degree Required (BQ) *:

Bachelor’s Degree

Degree Preferred:

Bachelor's degree

Required Field(s) of Study (BQ):

Preferred Field(s) of Study:

BA/BSC/B.Tech/M.tech/MSC/MCA. etc

Minimum Year(s) of Experience (BQ) *: US

Minimum of 6-10 year(s) of experience

Certification(s) Preferred:

Preferred Knowledge/Skills *:

Role Overview: • Performs Software installation, OS upgrade, server build / migration and maintenance.

• Plans, schedules and performs proactive maintenance, including OS and 3rd software upgrades and PTF installation
• Performs capacity planning, Performance monitoring & tuning
• Creates and executes CL programs for various backup, monitoring and job scheduling activities
• Provides support for production, test and development environments
• Configuration/maintenance of all iSeries systems & related hardware
• Monitoring/ maintenance of communication between iSeries systems
• Preventive/scheduled maintenance and IPL of iSeries systems and to ensure optimum performance levels
• Maintains and monitor file systems, Security/authority administration and system auditing
• Develops documentation and deployment plans in support of the production environment
• Serves as an escalation point for iSeries issues with the user community
• Communicates status/issues to management on a regular basis
• Interfaces with vendors on a regular basis to resolve technical issues
• BRMS management - Determine / implement backup/recovery plans
• Documentation & Tickets Handling

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Learning Agility {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

MS - CMS Senior Associate (Sr.Analyst) - iSeries Administration – Operate

PWC

Job Description

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