Monitoring & Observability Specialist

Job Description:

We are seeking a Full-stack Infrastructure Observability Specialist to join the Infra and Operations Team. Thisrole will focus on building and enabling

end-to-end observability strategies

across applications,infrastructure, and networks. A key responsibility is to design, implement, and optimize monitoring frameworksthat leverage

AIOps, automation, and cloud-native observability tools

to deliver proactive insights,predictive analytics, and zero-downtime operations.

You will administer and integrate observability platforms, develop intelligent alerting and dashboarding, andcollaborate with cross-functional teams to ensure resilient, scalable, and secure infrastructure.

Key Responsibilities

• Observability Strategy : Define and execute a full-stack observability roadmap aligned with business andIT goals, embedding AIOps and SRE principles.
• Monitoring Frameworks : Design and implement comprehensive monitoring solutions for applications,infrastructure, and networks to ensure continuous performance and availability.
• Data Analysis & Insights : Use AIOps-driven analytics to identify trends, predict failures, and automatecorrective actions.
• Tool Ownership & Integration : Manage and optimize observability tools (Splunk, Datadog, Prometheus,Grafana, ThousandEyes, ServiceNow AIOps, etc.), integrating them across hybrid environments.
• Automation & Intelligence : Develop automated workflows for alerting, incident detection, and rootcause analysis using scripting and AI-driven approaches.
• Dashboarding & Reporting : Build intelligent dashboards and provide actionable insights to stakeholderson system health, incidents, and performance improvements.
• Incident & Problem Management : Partner with ITSM teams to enhance detection, triage, and resolutionworkflows with AI-assisted root cause analysis.
• Continuous Improvement : Stay updated with emerging observability and AIOps technologies,integrating them to enhance monitoring capabilities.

Qualifications

• 5+ years in IT infrastructure, monitoring, or observability roles.
• Strong experience in AIOps platforms and applying AI/ML for monitoring, anomaly detection, andpredictive analytics.
• Expertise with observability tools: Datadog, OpManager, Splunk, Dynatrace, AppDynamics, New Relic,Prometheus, Grafana, Nagios, etc.
• Familiarity with cloud-native monitoring across AWS, Azure, GCP, and on-premise data centers.
• Proficiency in scripting/automation (Python, Shell, PowerShell, Ansible).
• Experience with DevOps and cloud-native environments (Kubernetes, Docker, Terraform, CI/CDpipelines).
• Knowledge of database monitoring (SQL and NoSQL).
• Strong analytical and problem-solving skills for proactive detection and resolution.
• Excellent communication and collaboration skills to work across IT Ops, DevOps, Security, andApplication teams.
• Experience presenting monitoring insights and observability metrics to executives and stakeholders.
• Solid foundation in networking and Linux administration.
• Experience with Atlassian tooling (Jira, Confluence) preferred.
• Certifications (ITIL, DevOps, AWS, Azure, GCP, Agile, PMP) are a plus.