MES Siemens OpsCenter/Camstar

Job Description

IT Expert experienced in MES with special emphasis on Siemens OpsCenter

Responsibilities

• Take care of service requests and issue resolution for various running OP center systems
• Interact with customers and stakeholders on issue resolution
• Shiftwork required: early shift and late shift will be required, no night shift.
• On call service required from time to time over weekend and/or night
• Execute life cycle management activities such as patching according to vulnerability management plan
• Support project activities according to capabilities, such as installations, configurations, peripheral device integration etc. . Depending on experience, full integration in technical project team is possible
• Initiate and follow up processes such as change management, update relevant documentation and systems

Profile

• IT, engineering or natural science background
• 3-10 years experience in operational services, in best case for MES OP Center
• Familiar as a user with ServiceNow, ITIL processes, change management processes, vulnerability management processes
• Good technical understanding of the platform, administrative functions and configuration parameters
• Good technical understanding of integration of the platform to other higher or lower level components such as SAP, Kepware, OPC UA, weighing systems
• Good technical understanding of operating systems and network components
• Good understanding of ISA95 OT architecture
• Very good communication skills, experienced in handling conflicts with difficult customers, cross cultural competence and clear English language
• Quality oriented mind-set with proven practice of documentation and testing