Manager-Regional Operations & Customer Service
Abbott
5 - 10 years
Mumbai
Posted: 17/12/2024
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Job Description
JOB DESCRIPTION:
CFA & Transport Management
- Manage CFA operation of the Region
- Ensure compliance on statutory requirement at CFAs
- Responsible for infrastructure upgradation of CFAs in line with business need
- Ensure compliance on distribution & quality SOPs
- Source transporters for secondary distribution
- Ensure proper and up-to-date vendor contracts
- Transporter & CFA bill processing
- Explore potential savings and service improvement opportunities post GST
Stock Management
- Ensure stock replenishment at CFA as per forecast by co-ordinating with Distribution Planning Manager
- Monitor FEFO & stock freshness at CFAs
- Ensure timely disposal of market return damages & expiries
Budgeting & Spend Management
- Responsible for preparing Distribution Budget for the region and tracking budget vs spend
- Responsible for contract negotiation
Customer Service
- Single point regional co-ordinator for SC related queries
- Oversee POSM distribution and sharing of information to sales team
- Ensure adherence to SLAs ( Invoicing / Dispatch / Deliveries)
- Ensure correct and timely submission of MIS reports
- Support Sales Team in ensuring smooth month-end closures
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Supply Chain
DIVISION:
ANI International Nutrition
LOCATION:
India > Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 25 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
About Company
Abbott is a global healthcare company developing medical devices, diagnostic tools, nutritional products, and medicines. It focuses on improving health outcomes across areas like heart disease, diabetes, and infectious diseases, with a strong emphasis on research and innovation.
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