Manager Project (IT Infra NOC)

Job Title

Manager – IT (Network)

Reporting Structure

Reports to the Sr. Manager – IT infra

Education

Bachelor’s Degree in Engineering or Science

Experience/ Qualifications

·     9 to 12 years’ experience in IT infrastructure services and have technical background in Network Technology.

·     Excellent hands-on technical experience with the ability to understand the issues and solution requirements and savvy about networking and connectivity best practices, to guide and set the direction for the team.

·     Hands on & design expertise of various IT Infra component and Network component (Firewall, VPN, Proxy, Wireless, switching, WAF Load balancer & Network Policies, SDN, DNAC technologies).

·     Understanding of Cloud, Virtualization Network Architecture & security

·     Working knowledge of BGP and OSPF routing protocols.

·     Experience in implementing small & large-scale network projects.

·     Familiar with Windows/Linux OS, AD, DHCP, DNS, Cisco system & security and Storage connectivity concept

·     Strong analytic and problem-solving skills, and experience on root cause analysis and define corrective measures.

·     Good understanding of ITIL process

·     Experience on Network security, compliance, and audits. Experience in performance, capacity, and vendor management.

Responsibilities

·     Involve in IT Infrastructure network support related activities and evaluate network technologies.

·     Ensure Network operation availability 24X7.

·     Guide team to Troubleshoot, analyse and finetune Network infrastructure.

·     Analysis network traffic pattern and take corrective actions needed to mitigate security risks and vulnerabilities.

·     Provide update/communicate to senior management on the status of networking support and incident management. Daily/Weekly/Monthly Reports to senior management.

·     Handled Network security, compliance, and audits.

·     Manage network performance, capacity, and vendor management including ISP management.

·     Track partner SLA, Invoice, payment.

·     Handled performance, capacity, and vendor management.

·     Handled internet & external audit & sustaining of ISO compliance.

·     Collaborating with all other team members and across organization level, to ensure services meet business expectations for both internal and external clients and ensuring that standards for consistent documentation are met. 

·     Actively participate in planning & execution of activities, Collaborating with the team on future direction and opportunities for new technology.

Certifications

CCNA (Mandatory) CCNP (desirable)

any Firewall certifications such as CCSA/PCNSA/PCNSE (preferrable)

Location

Mumbai & Navi Mumbai (RBI offices)