Manager-OTC
Genpact
5 - 10 years
Noida
Posted: 3/5/2025
Job Description
Responsibilities
You need to lead all the activities related to Cash domain
Balance Cash related to collections and dispute management, implement & enforce to strategy
Interaction with end customers via Calls and Emails for collecting pass due amounts
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
Dispute Balancing related to invoice, cash and collection issues
Lead and participate in conference calls with Country / Regional Financial Managers.
Participate in governance meetings at country / region leve. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects)
Timely and effective communication with internal departments for issue resolution
Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target
Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
Qualifications
Minimum qualifications
B.Com graduation (MBA Finance preferred)
Meaningful work experience in Cash and Collections
Preferred qualifications
Excellent Interpersonal Skills
Proficient in MS Office applications, especially in MS excel
SAP knowledge and experience in generating reports from SAP would be an added advantage
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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