Manager

Genpact

5 - 10 years

Gurugram

Posted: 3/24/2025

Job Description

Responsibilities

  1. Strategic Leadership:
    • Define and execute the strategic roadmap for data management and operations.
    • Align team objectives with organizational goals and drive performance.
  2. Operational Oversight:
    • Oversee end-to-end data management processes, ensuring high quality and efficiency.
    • Manage escalations and foster collaboration across teams to resolve complex challenges.
  3. Team Development:
    • Build and nurture high-performing teams through training, mentorship, and engagement initiatives.
    • Conduct regular performance reviews and provide constructive feedback.
  4. Stakeholder Management:
    • Engage with clients and internal stakeholders to ensure alignment on data strategies.
    • Provide insights and recommendations to support business objectives.
  5. Innovation and Process Excellence:
    • Drive innovation by leveraging advanced analytics, AI, and automation tools.
    • Implement process improvements to enhance operational efficiency.

Qualifications

Minimum Requirements:

  • Bachelors degree in Business, Data Science, or related fields (MBA preferred).
  • Relevant years of experience in data management or operations, with relevant years in leadership.
  • Expertise in data analytics, reporting tools, and process automation.

Preferred Qualifications:

  • Proven experience in managing large-scale operations and leading cross-functional teams.
  • Certifications in leadership, data management, or project management.

Key Skills and Attributes:

  • Strategic thinker with strong analytical abilities.
  • Exceptional leadership and team management capabilities.
  • Effective communicator with strong stakeholder engagement skills.
  • Flexibility to work across global teams and time zones.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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