Manager - Consumer Compliance

Performs transactional and control testing based on pre-defined test scripts of business processes and controls

Document the outcomes of each test case as per prescribed documentation standards

Highlight any non-compliance or deviations from Testing and share details with key stakeholders

Develops and/or prepares applicable process and control documentation in collaboration with partners and stakeholders to support decisions

Review the testing performed by the team members to identify any deviations from the pre-defined test scripts.

Assist team members with performing their testing seamlessly by providing adequate guidance

Update stakeholders on the performance of the team and also discuss any challenges, issues impacting the process

Periodically share findings and status of testing performed

Oversee the daily operations of your team, providing guidance, support, and conflict resolution as needed.

Monitor performance quality of personnel, processes, methods on an ongoing basis to ensure compliance with documented procedures and regulatory requirements.

Train testers involved in conducting compliance reviews ensuring adherence to established

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.