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Manager–Scrum Master

Genpact

5 - 10 years

Bengaluru

Posted: 3/5/2025

Job Description

Responsibilities

  1. Facilitate Agile Practices - Champion Agile principles by inspiring teams to embrace collaboration, adaptability, and continuous improvement while facilitating effective Scrum ceremonies; optimize and refine Agile processes to suit team needs, balancing flexibility and structure to enhance productivity and drive innovation; empower self-organizing teams to take ownership of workflows, foster cross-team collaboration, and resolve impediments to ensure value delivery.

  1. Foster Team Growth and Collaboration - Create a positive and productive team environment, nurturing trust, open communication, and shared accountability; Resolve conflicts and remove obstacles to ensure teams can operate at their best; Mentor team members to develop their Agile mindset and grow professionally.

  1. Promote Effective Communication - Act as a liaison between the team and stakeholders, ensuring clear and consistent communication of goals, priorities, and progress; Maintain transparency on project timelines and risks while fostering alignment on deliverables.

  1. Drive Delivery and Innovation - Support the team in balancing innovation with high-quality, on-time delivery; Facilitate brainstorming sessions and encourage experimentation to unlock creative solutions.

  1. Metrics and Continuous Improvement - Track team performance and use insights to foster better workflows and processes; Introduce tools and techniques that empower teams to deliver value efficiently.

Qualifications we seek in you!

Minimum Qualifications / Skills

Proven experience as a Scrum Master in Agile environments, ideally in innovative and fast-paced organizations.

Exceptional interpersonal, communication, and conflict resolution skills.

Proven ability to guide teams through challenges, fostering collaboration and ownership.\u003C/span>\u003C/p> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Col class=\"NumberListStyle1 SCXW234479451 BCX0\" role=\"list\" start=\"1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; list-style-type: decimal; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW234479451 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Georgia\" data-leveltext=\"%1.\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"1\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 30px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW234479451 BCX0\" paraeid=\"{b8342754-a227-44e4-b43a-cecc076ae124}{113}\" paraid=\"489676193\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Facilitate Agile Practices - \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Champion Agile principles by inspiring teams to embrace collaboration, adaptability, and continuous improvement while facilitating effective Scrum ceremonies; optimize and refine Agile processes to suit team needs, balancing flexibility and structure to enhance productivity and drive innovation; empower self-organizing teams to take ownership of workflows, foster cross-team collaboration, and resolve impediments to ensure value delivery.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW234479451 BCX0\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":810,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559991\":360}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ol> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Col class=\"NumberListStyle1 SCXW234479451 BCX0\" role=\"list\" start=\"2\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; list-style-type: decimal; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW234479451 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Georgia\" data-leveltext=\"%1.\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"1\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 30px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW234479451 BCX0\" paraeid=\"{b8342754-a227-44e4-b43a-cecc076ae124}{121}\" paraid=\"114425428\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Foster Team Growth and Collaboration\u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> - Create a positive and productive team environment, nurturing trust, open communication, and shared accountability; Resolve conflicts and remove obstacles to ensure teams can \u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">operate\u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> at their best; Mentor team members to develop their Agile mindset and grow professionally.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW234479451 BCX0\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":810,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559991\":360}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ol> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Col class=\"NumberListStyle1 SCXW234479451 BCX0\" role=\"list\" start=\"3\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; list-style-type: decimal; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW234479451 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Georgia\" data-leveltext=\"%1.\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"1\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 30px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW234479451 BCX0\" paraeid=\"{b8342754-a227-44e4-b43a-cecc076ae124}{133}\" paraid=\"1736908400\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Promote Effective Communication\u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> - Act as a liaison between the team and stakeholders, ensuring clear and consistent communication of goals, priorities, and progress; \u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Maintain\u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> transparency on project timelines and risks while fostering alignment on deliverables.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW234479451 BCX0\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":810,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559991\":360}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ol> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Col class=\"NumberListStyle1 SCXW234479451 BCX0\" role=\"list\" start=\"4\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; list-style-type: decimal; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW234479451 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-font=\"Georgia\" data-leveltext=\"%1.\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"1\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 30px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW234479451 BCX0\" paraeid=\"{b8342754-a227-44e4-b43a-cecc076ae124}{145}\" paraid=\"1678171953\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Drive Delivery and Innovation\u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> - Support the team in balancing innovation with high-quality, on-time delivery; \u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Facilitate\u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> brainstorming sessions and encourage experimentation to unlock creative solutions.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW234479451 BCX0\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":810,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559991\":360}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ol> \u003C/div> \u003Cdiv class=\"ListContainerWrapper SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; position: relative;\"> \u003Col class=\"NumberListStyle1 SCXW234479451 BCX0\" role=\"list\" start=\"5\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; list-style-type: decimal; overflow: visible;\"> \u003Cli aria-setsize=\"-1\" class=\"OutlineElement Ltr SCXW234479451 BCX0\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-font=\"Georgia\" data-leveltext=\"%1.\" data-list-defn-props='{\"335552541\":0,\"335559685\":720,\"335559991\":360,\"469769242\":[65533,0],\"469777803\":\"left\",\"469777804\":\"%1.\",\"469777815\":\"hybridMultilevel\"}' data-listid=\"1\" role=\"listitem\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 30px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Georgia, Georgia_MSFontService, serif; vertical-align: baseline;\"> \u003Cp class=\"Paragraph SCXW234479451 BCX0\" paraeid=\"{b8342754-a227-44e4-b43a-cecc076ae124}{157}\" paraid=\"1622357309\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Metrics and Continuous Improvement\u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">- \u003C/span>\u003C/span>\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Track team performance and use insights\u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> \u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">to foster better workflows and processes; Introduce tools and techniques that empower teams to deliver value efficiently.\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW234479451 BCX0\" data-ccp-props='{\"134233117\":false,\"134233118\":false,\"335559685\":810,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559991\":360}' style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\">\u003C/span>\u003C/p> \u003C/li> \u003C/ol> \u003C/div> \u003Cdiv class=\"OutlineElement Ltr SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"> \u003Cp class=\"Paragraph SCXW234479451 BCX0\" paraeid=\"{b8342754-a227-44e4-b43a-cecc076ae124}{173}\" paraid=\"2086376502\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-IN\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif;\" xml:lang=\"EN-IN\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" style=\"-webkit-user-drag: none; 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-webkit-tap-highlight-color: transparent; margin: 0px 0px 8px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: rgb(15, 71, 97); text-align: left; text-indent: 0px;\">\u003Cspan class=\"TextRun SCXW234479451 BCX0\" data-contrast=\"auto\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 19.7625px; font-family: Georgia, Georgia_EmbeddedFont, Georgia_MSFontService, serif; font-weight: bold;\" xml:lang=\"EN-US\">\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Qualifications we \u003C/span>\u003Cspan class=\"NormalTextRun SCXW234479451 BCX0\" data-ccp-parastyle=\"heading 1\" style=\"-webkit-user-drag: none; 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