Logistics Coordinator

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Function: Supply chain – Logistics.

Job Position title: Logistics Coordinator.

Job Location – NCR Vikhroli, Mumbai, India.

Preferred qualifications and working conditions: Contact Centre, BPO experience, with Rotating shifts including Night shifts for a 24/7 x 365 operations.

(For Internal) Job profile/job code - SCM-07-012 - Logistics Coordinator (I)

(For Internal) Team: Europe Premium Freight.

Job Description: Duties and responsibilities

Order Fulfillment:

• Responsible for the sourcing and shipping NCR Spare parts inventory on Premium Freight shipment orders for the Europe region.
• To ensure incoming part requests submitted by the FSC (Field Service Contact Centre) are accepted, parts sourced and delivered in a timely manner or within expected delivery targets.

Stock returns:

• To ensure the return of Good and Defective stock to NCR Central Parts Depot.
• Arrange for Return parts collections from Customer Site locations and manage completion of these jobs with regular follow-up with the Logistics service provider.
• Email / Phone Co-ordination between the Field operations team and Supplier (Courier/Transportations team) on any Logistics Delivery and Fulfillment exceptions/failures. Responding to email quires/requests on Parts delivery, exceptions/failures, and escalations.

Data Reporting:

• Logging Logistics Shipment failures on the Escalation Portal to review with management.
• To produce and update accurately, Daily Courier Failure Reports and escalate to relevant Management.
• Following the above exceptions/failures by Supplier team, coming up with contingencies to fulfill failed orders within set cost and time guidelines.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.