LMS Trainee (Fresher)

Job description

About TeamLease Edtech (https://www.teamleaseedtech.com) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs.

Title - LMS Executive/Trainee

Experience - 0 1 Year (Fresher)

Working Days - 5 Days

Joining - Immediate / Within 15 Days

Requirements:

• Education: Any Graduate
• Technical Skills: Basic knowledge of MS Office.
• Comfortable learning new software and web-based tools quickly.
• Communication: Strong verbal and written communication skills to interact with stakeholders effectively.
• Attitude: A "can-do" mindset with a high level of patience for troubleshooting and problem-solving.
• Flexibility: While we follow a 5-day work week, you should be open to working on weekends if a major batch launch or event is scheduled.
• AI and automation suggestions to be provided

Responsibilities:

• Content Management: Upload and organize educational content, including videos, PDFs, quizzes, and interactive assignments.
• Student Support: Act as the first point of contact for students facing technical issues (e.g., login problems or difficulty accessing course material).
• Quality Checks: Review uploaded content to ensure there are no broken links or formatting errors before they go live.
• User Management: Handle bulk user uploads, create custom user groups, and manage the onboarding/offboarding of learners via HRIS integrations.
• Helpdesk Management: Serve as the first line of defense for user issues (e.g., login failures, browser compatibility, or completion errors).
• Project Management: Managing multiple course launches and system updates simultaneously.