Lead Third Party Management Claims

Location: Bangalore, KA, IN

We are excited to invite applicants to join a diverse team from different regions sitting in Third-Party Management Claims team. We offer a flexible working environment where curious and adaptable people thrive. We are flexible on the location of the right candidate.

About the Role 

As a direct report to the Head Third Party Management, you will closely collaborate primarily with Corporate Solutions Claims and Property & Casualty Reinsurance (P&C Re) and Global Clients & Solutions (GC&S) teams focusing on claims service providers. The aim of the role is to drive an efficient and effective claims external service providers management program, collaborating with the Group's global claims departments, that deliver differentiated services and propositions in clearly defined customer segments. 

•  Leadership of Third Party Management Claims Pillar

• Responsible for Swiss Re Group wide Claims Vendor Strategy, working closely with Claims Leadership across all business divisions
•  In conjunction with Compliance and Risk, develop the TPM Claims vendor risk framework
•  In conjunction with Legal, develop and implement the Global Contracting Strategy for all key claims vendor types
•  Responsibility for Group Claims ebilling strategy, including the ownership and ongoing management of ebilling providers
•  Negotiate contracts, terms & conditions and rates for panel vendors as determined by CLE contracting strategy
•  Drive data quality improvement initiative as well as reporting metrics in place to better steer VM spend portfolio
•  Provide ad-hoc support to Claims in relation to non-panel preferred vendors 
•  Build and maintain relationship with strategic vendors
•  Work closely with Third Party Management on implementation of Delegated Authority vendors

About the Team 

The Third Party Management Claims leverages value and buying power across Swiss Re Group, by supporting business units with the onboarding of claims outside counsel (legal firms and other claims service providers). The team works with its peer team Third Party Management to ensure Outsourcing arrangements for External Claims Service Providers are appropriately governed (identified, triaged, assessed, including appropriate due diligence, contract wordings and ongoing support with governance and oversight).

The Third Party Management Claims team is part of the Global Business Solutions (GBS) division, focusing on a strong partnership with Business Units and Group Functions.

About You 

We are seeking a self-aware strong communicator, able to challenge current structure and processes. An ideal candidate can establish trust through open, clear communication and empower others through effective knowledge sharing.

•  Minimum 5 years Claims Vendor Management experience required
•  Minimum 3 years within insurance industry, familiar with risk and compliance topics (nice to have)
•  Solid knowledge of international claims vendor requirements and regulations
•  Strong social skills, including excellent command of English

Nice to have:

•  Leadership and people management experience
•  University degree or equivalent preferred, but not required with targeted work experience
•  MCIPS qualifications desired

If you are a committed collaborative colleague willing to help, we will be happy to get to know you!