Lead - System Analyst (Bengaluru)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Lead, System Analyst is responsible for leading a team of system analysts and ensuring the efficient design, implementation, and maintenance of IT systems and processes. This role involves overseeing the evaluation of business needs, recommending system solutions, and managing the lifecycle of enterprise applications to align with organizational goals.

Key Responsibilities

Team Leadership & Management

• Lead and mentor a team of system analysts, ensuring high performance and continuous professional development.
• Collaborate with cross-functional teams to deliver end-to-end system solutions.

System Analysis & Solution Design

• Analyze complex business requirements and translate them into technical solutions.
• Develop system models, workflows, and documentation for existing and proposed systems.
• Evaluate and recommend software, hardware, and tools to optimize system performance.

Project Oversight

• Manage system implementation projects, including scoping, planning, and resource allocation.
• Ensure timely delivery of solutions, meeting business requirements and staying within budget.

Stakeholder Management

• Liaise with business stakeholders to gather requirements and communicate technical insights effectively.
• Provide strategic guidance on system enhancements and align with business priorities.

Compliance & Risk Management

• Ensure system designs and implementations comply with organizational policies and industry standards.
• Identify potential risks and develop mitigation strategies to address them.

Continuous Improvement

• Stay updated on emerging technologies and recommend innovative solutions.
• Continuously review and improve system processes and methodologies.

Key Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Experience:
  • Minimum 12+ years of experience in system analysis, design, and implementation.
  • At least 3–5 years in a leadership or managerial role.
• Technical Skills:
  • Expertise in system analysis, process modeling, and project management tools.
  • Strong knowledge of enterprise systems (ERP, CRM, etc.) and database technologies.
  • Familiarity with cloud computing, APIs, and modern software architecture principles.
• Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication, stakeholder management, and leadership abilities.
  • Proven ability to manage multiple projects and priorities effectively.

Preferred Qualifications

• Certifications such as PMP, ITIL
• Hands-on experience with Agile methodologies.
• Knowledge of cybersecurity best practices and data governance.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.