Lead consultant-Jira, Confluence & Crowd, Linux & DevOps Tools
Genpact
5 - 10 years
Bengaluru
Posted: 13/03/2025
Job Description
Responsibilities
Provide expert guidance and leadership in the implementation and customization of Jira, Confluence, and Crowd platforms.
Design and architect solutions based on business requirements utilizing Jira, Confluence, Crowd, and associated DevOps tools.
Lead projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
Work closely with developers, administrators, and stakeholders to define requirements, troubleshoot issues, and implement solutions effectively.
Create comprehensive documentation and provide training to end-users and technical teams on best practices and utilization of the platforms.
Stay abreast of industry trends, best practices, and advancements in Jira, Confluence, Crowd, Linux, and DevOps tools. Implement improvements and optimizations where applicable.
Qualifications we seek in you!
Minimum qualifications we seek in you!
Proven experience as a Lead Consultant or similar role, with a strong background in IT consulting and project management.
In-depth knowledge of Jira, Confluence, and Crowd administration and customization.
Proficiency in Linux systems administration and shell scripting.
Familiarity with DevOps tools such as Jenkins, Docker, Kubernetes, etc.
Strong analytical and problem-solving skills with a keen attention to detail.
Excellent communication and interpersonal skills, with the ability to effectively interact with technical teams and stakeholders.
Bachelors degree in computer science, Engineering, or a related field (or equivalent work experience).
Preferred qualifications
Certifications in Jira, Confluence, Crowd, Linux, or relevant DevOps certifications.
Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
Prior experience in Agile/Scrum methodologies.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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