LabVantage Support Specialist

About Company : Our Client is a leading Indian multinational IT services and consulting firm. It provides digital transformation, cloud computing, data analytics, enterprise application integration, infrastructure management, and application development services. The company caters to over 700 clients across industries such as banking and financial services, manufacturing, technology, media, retail, and travel & hospitality.

Its industry-specific solutions are designed to address complex business challenges by combining domain expertise with deep technical capabilities. With a global workforce of over 80,000 professionals and a presence in more than 50 countries.

Job Title:LabVantage Support Specialist

Location: PAN INDIA

Experience: 5+ Years

Employment Type : Contract-to-Hire

Work Mode: Work From Office

Notice Period : Immediate to 15 days

Job Summary

We are seeking a detail oriented and technically skilled LabVantage Support Specialist to provide application support troubleshooting and maintenance for the LabVantage LIMS Laboratory Information Management System The ideal candidate will work closely with laboratory users IT teams and vendors to ensure the smooth operation and continuous improvement of the LabVantage platform

Key Responsibilities

Provide end to end support for LabVantage LIMS applications including incident resolution service requests and problem management

Monitor system logs and escalate critical issues to the appropriate teams or vendors

Configure and manage master data

Create and maintain Jasper Reports for consistent and accurate reporting

Collaborate with QA IT and lab personnel to gather requirements and implement system enhancements

Create and maintain documentation for system configurations SOPs and user guides

Utilize SQL for data analysis and troubleshooting

Preferred Qualifications

Experience with LabVantage 8x or higher

Experience in Jasper reports

Good SQL knowledge